What our customers are saying

It was a pleasure working with Glynis on the sale of our home. She provided a high quality service, going the extra mile along the entire journey and ensuring both ourselves as the seller and our home were respected. Having lived in Auchenflower for over 10 years we were very much aware of Glynis and her strong reputation in the area, so we did not hesitate to ask her to sell our house and she didn’t disappoint. Glynis’ personality, real understanding of people and depth of experience in the market makes her a very unique find in the real estate industry and we would most definitely use her again and recommend her services to others. We believe her advice most definitely contributed to our successful sale.

Glynis Austin is at the top of her game…

Glynis Austin is at the top of her game and delivers on her reputation as an award winning real estate agent Glynis knows in detail the real estate market and understands the needs of her sellers and buyers. She gets personally involved in her portfolio and we could not be more delighted with our result. We found Glynis to be a professional woman of integrity; a rare commodity these days. Glynis Austin Properties – Ray White Real Estate – why would you go anywhere else?

Found my dream house on the first open day

I am so happy that I found and bought my dream house on the first open day! It will still be just a dream without the assistance and professionalism provided by Glynis! She is full of passion, having in-depth knowledge in real estate. I will strongly recommend seeking her help in selling or buying your property.

Sale of our home

We chose Glynis Austin to sell our home because of her reputation, extensive knowledge and sales history of our area. Glynis has a great team with her and we felt that once we had decided to sell our home with Glynis we had the constant support from everyone throughout the selling process. At the end of the day we are very happy with the end result and are looking forward to our next home.

A big Thanks to Glynis in the outstanding work she did in selling our Red Hill Property. We chose Glynis after interviewing a number of the top rated agents in our area. From the start Glynis impressed us with her down to earth and genuine communication style. She was always up front with us and gave us realistic expectations. Her exceptional communication continued throughout the process with her keeping us up to date every step of the way. I am sure that Glynis’ outstanding communication skills and genuine and trustworthy nature had a very positive impact on her dealings with potential buyers as well. Glynis achieved three offers after the first open house and we sold our property within 2 weeks of it going on the market. I would highly recommend Glynis to anyone looking at selling in the Red Hill/Paddington area. Thanks Glynis and team! I won’t be using anyone else in the future.

An outstanding result

I was dreading selling our home of 24 years. Glynis helped tremendously with recommending things to do or not do long before going to market so that when we eventually decided to sell the final preparation was not nearly as traumatic as I expected. The tradesmen and professionals she recommended for work were first rate and, unusually, turned up on time and on the promised day, and charged reasonably. The actual selling process was handled quickly, professionally and well and with a wonderful outcome by Glynis and David. Many thanks to Glynis and David Litfin for an outstanding result.

Glynis was efficient, organised and very professional enabling a prompt and trouble free purchase. She answered all our queries with absolute clarity and in doing so confirmed her in depth knowledge of the local market. We will contact Glynis in the first instance next time we set out to buy or sell a property.

Glynis was Magic

We didn’t have to take too long to decide to go with Glynis – we knew she was the right choice to sell our property. Glynis and her team are efficient, professional and honest. Glynis is an agent with high integrity and is exceptionally down to earth (she also has a wicked sense of humour). We trusted that she would find the right buyer for our property and fetch the price that we had hoped for, both goals were achieved. She was able to manage our expectations perfectly and made sure we were completely ready to take the step to sell. The biggest positive of the process was that we sold within 5 days of listing and had the perfect buyer. We would definitely recommend Glynis and her team, they are just too good to work with – this is what all sellers want and need!

Glynis sold our property with a minimum of fuss and maximum results. Glynis knows the real estate business, the market and she knows people. Glynis knew who was genuinely interested in the house and focussed her attention on securing a great deal for all parties. We particularly valued her frank and useful feedback following open houses. She is tireless when perusing a final result and her tenacity achieves results. Glynis’ attention to detail ensured we had a smooth and effortless settlement. We wouldn’t hesitate to call her next time we need a real estate agent in Brisbane.

1. What prompted you to choose Glynis Austin Properties? An email from Glynis to market her properties for sale, as well as her services eg promising to “put my property 1st” and her track record in successfully selling property despite the Real Estate market conditions, prompted me to engage Glynis to sell my property.

2. If you could choose one positive that we did well, what would that be? There was more than one positive i.e. The speed of finding the right buyer for my property & selling the property at the listed price, her negotiation skills & achieving settlement without much ado.

3. If you were to recommend us to your friends, what would you say and why? Glynis & her team are competent, professional, easy to contact & a pleasure to work with. Glynis delivers instant results because of her depth of experience, market knowledge and networks in the property environment. The successful sale of my property has proved that Glynis does deliver real results. I commend Glynis for her excellent work & will not hesitate to engage her on future property sales.

Glynis and her team went above and beyond in assisting us with the sale of our home. As we were living interstate most of the campaign period, Glynis kept us well informed and made the difficult job of open houses extremely easy. Glynis’ positive attitude and pro-active approach as well as her excellent negotiation skills make her and her team the ideal agent.

Working with this team made me feel like my needs were being looked after. I was particularly impressed by the timeliness at which things occurred and the professionalism of the team. I would definitely recommend purchasing property through them again

Glynis Austin is confident, efficient and friendly. What more could you want in a real estate agent? Oh yeah, successful…she sold it in less than a week.

We brought our property in February 2015 and Glynis and her staff were the selling agents. Glynis was very focused on the expectations of the selling and buying parties and on bringing their expectations together. She has a very strong determination to achieve an outcome. The sale was completed at auction which can be an emotional and anxious experience for people unfamiliar with the process, but which is an everyday experience for the selling agents. Glynis was very business like during the auction, which for our sale took some intense negotiation. My favorite part of our engagement with Glynis was being introduced by Glynis to the equally emotional sellers immediately after the auction in a good spirit of relief.

Great Real Estate Agent

My husband and I decided to contract Glynis as our real estate agent after meeting a number of other local agents. We had a figure in mind when listing our property and Glynis ultimately sold our house for a fantastic price (…worth noting…the other agents wanted the list our property for 100K less). With Glynis’ help, a solid contract was secured after a number of open houses and within a few weeks the house was sold. My husband and I would most definitely recommend Glynis to anyone looking to sell or buy a property.

Glynis and Team went beyond expectations in finding and securing this property for me. They were knowlegable and quick to respond to my queries. Would recommend for anyone looking at the paddington area.

Selling your house can be stressful & I wanted to appoint an agent that would represent me to achieve the best possible results. I chose Glynis Austin & was not disappointed. She & her team were professional, in fact it was like dealing with friends, they listened to your expectations & were honest with their appraisals & feedback. The sales campaign was well planned & organised & I had every confidence in following their recommendations, which resulted in a better than expected sale. I had no previous auction experience & was in awe of Glynis’s expertise on how she works an auction to get the best results for her client. I have recommended Glynis & her team to friends & would continue to do in the future. Top Agent.

HAPPY! HAPPY! HAPPY!

Describes our experience with Glynis Austin Properties after the successful sale of our home. Glynis and her team were always professional, tenacious and dedicated to attaining the result we wished for. A great big thank you to you all.

Glynis Austin and her lovely, friendly and committed team made the purchasing of our new property seamless and pleasurable.

My husband and I purchased a property through Glynis. Throughout the whole process she was very approachable but also professional. While she was the agent for the vendor, she was very helpful at all times and easy to get a hold of when needed (including some tips for selling my exisiting property). I felt she was honest when communicating about price expectations from the vendor. She also was prompt in the negotiation process and we went from putting in an offer to receiving countersigned contract within a few hours. I would recommend Glynis to a friend based on my experience with her.

My previous experience with agents is they tend to act more in favor of the vendor. However, Glynis was able to balance the needs of the buyer and bendor and I felt she worked just as hard for both parties. I commend her for this in the purchase of my house in Auchenflower. Thank you.

Glynis was very professional to work with. Always kept us up to date with the latest on our sale. Communication was very open. We had a good result in the time frames that we where working with. Would recommend Glynis and her team in the Paddington and surrounding areas.

Glynis recently sold our Ashgrove home for us. We chose her for her local knowledge and professionalism and weren’t disappointed. Glynis & her team were always helpful, well organised and had the reputation and resources that got us a great sale.

Glynis Austin has achieved a remarkable real estate career. Rarely, has someone developed the insights and the discipline to perform an exceptional level of service to her clients but it is the consistency during her career that makes her such a stand out in our company. I am constantly spoken to by her clients who, invariably, sing her praises!

We are writing to thank you for selling our Auchenflower property. You provided us with a free and realistic appraisal on our property and gave us advice on how to prepare our property for auction. All the information you provided was accurate and this guided us through the entire process. Your team was fantastic. The Glynis Austin properties team were all very helpful and if any concerns arose they were dealt with expediently.
We actually enjoyed the open house process. Allowing us to choose our open house times helped us immensely. The auction was not as daunting as we had thought. We had an impressive number of registered bidders and obtained an excellent result. Thank you again for your expertise and support through the whole process.

We knew literally nothing about the buying and selling of real estate and with that in mind, put our full trust in you. We were not to be disappointed. Not only did you sell our property in a short time, but you achieved a price well in excess of what we thought we could get. You were also of enormous help at the auction and made us feel at ease during what would have been a very stressful day for us. Your professional ethics and approachable demeanor makes you one of the best around in our opinion.

We would like to thank Glynis and her team for the exceptional work they did in selling our property in Auchenflower. When deciding which agent to use, there were a number of reasons we chose Glynis: her immediate enthusiasm for our property; her knowledge of the Auchenflower market; and her recent (excellent) sales record. Most of all, when faced with what seemed like an impossible task – sell our property in three weeks, in a weak market, during a period of incessant rain – she took up the challenge with great passion and determination. Not only did she deliver a sale within this timeframe, she gained a price that exceeded our expectations (and the estimates of other local agents). Glynis was actively involved in all stages of the sales campaign, communicated well and had a great team to provide support. All this resulted in the sale of our home being as stress free as it could be!
Thanks Glynis! We would not hesitate to recommend your services to others that are looking to sell their property in the Brisbane area

I just wanted to drop you an email to say thank you for the wonderful work you and your team did with the sale of 3 Copeland St. We didn’t expect such a great result so quickly and had anticipated a sale within months, not two weeks of going on the market!! The photo presentation on the internet was second to none and drew a lot of enquiry and your work with potential buyers very professional.
You kept us in the loop every step of the way and we appreciated the level and detail of all communications – especially given we are so far away, in different time zones and without traditional means of communication at times.
Thankyou for taking care of everything with the tenant, you took all of the stress out of the process for us and we appreciated your understanding of both ours and the tenants circumstances to ensure that the sale process went smoothly.
When I purchased the property from you, my experience in dealing with you then was fantastic and I made a promise to myself all those years before on purchasing 3 Copeland St that if I was to sell the property there would be no other person to act on my behalf. It was always going to be you. You are a true professional

I just wanted to say a big thank you to you for both your professionalism and care in dealing with Dad & Mum’s property. Whilst they were obviously disappointed in the sale price, they realise that your efforts indeed maximised the result achieved. Frankly, it could have been a lot worse. Indeed, your quick thinking in the end managed to push the price up that little bit extra. So thank you very much. Your efforts paid off and were greatly appreciated.

Glynis, it is with great thanks to you that we got our new home. We had numerous discussions with other agents in the previous weeks prior to our meeting you by accident at another open home and asked you to specifically find us a home in Rockbourne Terrace, which you did! The negotiations took a while but in the end we got there. Thank you for your persistence and compassion that you injected into the dealings.

Our experiences in the Brisbane home market lead us to believe that there is great value in having top-line agents on your side to buy or sell your property. We benefited from the wise practice of selecting a highly successful agency like Glynis Austin Properties to purchase our home through. No wonder that Glynis Austin Properties is one of the best Inner City West Brisbane real estate agencies.

Listing our property with Glynis was the best idea we’ve had. She promised a quick, easy, and successful sale and delivered in abundance. We were extremely happy with the result, and know that we couldn’t have achieved anywhere near the amount we received without the help of Glynis.

Living in Hong Kong meant that when the time came for me to sell my investment property in Paddington, I looked for an agent with a large local presence. Glynis and her team made sure to keep me in contact throughout the marketing, and quickly found a buyer. I would highly recommend Glynis to anyone who requires an agent who is familiar with the inner city Brisbane area.

Dear Glynis, so many thanks go to you for making it possible to manifest this lovely home for my growing family. I appreciate all your work and it is with much gratitude that I say thank you so much

Glynis was very good at keeping in contact and being efficient with her communications…very prompt! She kept us up to date with what the market was doing, and when we got offer… when I asked her do you think we need to accept these low offers, she knew the market so well she could say no, I think we can do better… and she did!

We bought our very first home from Glynis, so when we started looking again we ran into her at an open and it just streamlined from there. She came in and worked with me to strip back our home to make sure it was saleable and it was all based on her advice. It was very consultive, she made sure we were comfortable with everything… Glynis is extremely honest, she has a high level of integrity.. and she’s just like the people she works with! It’s a really lovely open relationship you’re able to build!

I always look for someone local, I think local is the best way to go because they have all the local knowledge you need in the area. Glynis is lots of fun – you know where you stand, she’ll tell you how it is. She’s very hard working and you’ve gotta get the buyer and seller on the same page, and you have to have great negotiation skills to get there, which she does!

We first met Glynis in 2002… we’ve bought and sold numerous properties with her from then to now. I like Glynis’ energy – I’m always astounded by the level of energy that she brings to the table, to make it happen! We have developed a professional relationship over the years, but it’s more than that now, it’s a friendship based on trust and respect. In the Inner West, I think that Glynis has more knowledge than anyone!

It was very easy, we had a good rapport to start with, and any questions we had Glynis answered them really really quickly. It was good to have someone who knows the industry where I can just say “Okay, I’m just going to put it in your hands and you can tell me what we can and cannot do”, and that made our lives so easy, hence we bought our next house with Glynis! If we ever come to sell our house, which we also bought from Glynis, we will just give it to her. I just trust her!

Thanks so much to you and the team for the wonderful assistance and support provided in the preparation, marketing and subsequent auction of our property.

As expected, your organisation and professionalism shone through and facilitated what would otherwise have been an impossible task for us from a distance.

Our experience with the Glynis Austin Team in purchasing our new home was very positive. Glynis recognised our needs as buyers and worked very well with us and her client (the Vendor) to ensure those needs were met. The excellent professional service did not stop once the contract was signed. It continued right up to settlement and the handing over of the keys.

I believe Glynis has the interests of all parties in mind throughout the entire process of selling/buying a home.

We were very happy with Glynis.  Our property had been on the market previously with 3 other agents, completely without success!  We were urged to give Glynis a try at the recommendation of a friend and were at that point where we needed to get a sale.

Given our experience with 3 previous agents, and our trepidation in embarking on yet another sales process, we can honestly say that Glynis is truly head and shoulders above other agents.

Diligent, trustworthy, hard working, informative and easy to get along with are words that come to mind when I think of our experience with Glynis.  Nothing was too much trouble and she steered the property through to a successful conclusion in a short amount of time.  We have no hesitation is recommending Glynis to anyone wanting to sell their home.

I found the whole experience of selling my house through Glynis Austin Properties so easy. Glynis is a very good listener, so she understood and acted on all my requirements. She and her supporting staff couldn’t have been friendlier, more professional or more punctual. Any query I had was dealt with immediately. From beginning to end the service was first rate. I thoroughly recommend Glynis and her team to guide anyone through what can be a difficult process.

We have been impressed with the service we have had from Glynis Austin properties, from the time we made a successful offer on the property we were kept well informed of what we were signing, our rights and our obligations. The information sheet with suggested Conveyancing and Building Inspectors was helpful. We would not hesitate with using Glynis Austin Properties when listing or buying in the future

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